1. Introduction

Welcome to IVITAL. By accessing and using our website or purchasing our products, you agree to comply with the following Terms & Service. Please read these terms carefully before using our website or placing an order.

2. Use of Website

You agree to use our website only for lawful purposes. You are prohibited from using our website to engage in any conduct that could damage, disable, or impair the functionality of our services or infringe on the rights of others.

3. Product Orders

All orders placed through our website or directly with our sales team are subject to acceptance by IVITAL. We reserve the right to refuse any order for any reason. Upon acceptance of an order, we will provide you with a confirmation and expected delivery timeline.

4. Pricing and Payment Terms

All prices are provided upon request and are subject to change without notice. Payment terms will be specified in the quotation or contract, and payment must be made in full before the shipment of products unless otherwise agreed.

5. Delivery and Shipping

We aim to deliver products within the agreed timeframe; however, delivery dates are estimates and not guarantees. Delays due to unforeseen circumstances are not the responsibility of IVITAL. Shipping costs, duties, and taxes will be borne by the buyer unless otherwise specified.

6. Warranty and Liability

All products are covered by a limited warranty against defects in materials and workmanship. This warranty is valid for a period specified in the product documentation. IVITAL’s liability under this warranty is limited to the repair or replacement of defective products. We are not liable for any indirect, special, incidental, or consequential damages.

7. Returns and Refunds

Returns are accepted only for defective or damaged products. All return requests must be made within 14 days of receipt of the products. Returns must be authorized by IVITAL in writing. Unauthorized returns will not be accepted. Refunds will be processed upon receipt and inspection of returned goods.

8. Intellectual Property

All content on the IVITAL website, including but not limited to text, graphics, logos, and images, is the property of IVITAL and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Confidentiality

All information exchanged between IVITAL and its customers, including quotations, pricing, and product details, is confidential. You agree not to disclose any confidential information to third parties without our written consent.

10. Force Majeure

IVITAL is not liable for any delay or failure in performance resulting from events beyond our control, including but not limited to natural disasters, strikes, lockouts, and transportation disruptions.

11. Governing Law

These Terms & Service shall be governed by and construed in accordance with the laws of China. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in China.

12. Changes to Terms

IVITAL reserves the right to modify these Terms & Service at any time without prior notice. Your continued use of our website or services after such changes constitutes acceptance of the new terms.

13. Contact Us

For any questions or concerns regarding our Terms & Service, please contact us at:
Email: [email protected]
Website: www.ivitalgroup.com