At IVITAL, we prioritize the privacy of our customers and partners. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data when you interact with our website, www.ivitalgroup.com, or engage with our services.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Such as your name, email address, company name, phone number, and other contact details provided when you inquire about our products or services.
• Business Information: Details related to your business, including your job title, purchasing requirements, and preferences.
• Technical Data: Such as your IP address, browser type, and usage information, collected through cookies and similar technologies to improve user experience.
• Communication Data: Records of correspondence between you and our team, including inquiries, feedback, and support requests.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Inquiries and Orders: To provide you with the products or services you request and manage your orders.
• To Improve Our Services: To analyze data and feedback to enhance our product offerings, website functionality, and overall customer experience.
• To Communicate with You: To respond to your inquiries, provide updates, and inform you about new products, services, or promotions.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

IVITAL takes the security of your information seriously and implements the following measures:

• Data Encryption: We use encryption protocols to protect personal data during transmission.
• Access Control: Access to personal data is restricted to authorized personnel who require it to perform their duties.
• Regular Security Audits: We conduct regular security audits and updates to safeguard our systems against potential threats.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: We may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
• Legal Authorities: When required by law or in response to a valid legal request, we may disclose your information to relevant authorities.

5. Your Rights

As a user, you have the following rights concerning your personal information:

• Access and Correction: You have the right to access your personal data and request corrections if any information is inaccurate.
• Deletion: You may request the deletion of your data, subject to applicable legal requirements.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. You can choose to accept or decline cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page regularly for updates.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at [email protected].